Política de envío
Shipping Policy for Peachy Gems
Effective Date: January 1, 2023
At Peachy Gems, we are committed to providing you with a seamless shopping experience. Our Shipping Policy outlines the details of shipping and delivery for your jewelry purchases.
1. Shipping Locations
Peachy Gems offers shipping to customers within the United States. We currently do not offer international shipping. If you are an international customer, subscribe to our email marketing to know when international shipping becomes available in your country.
2. Processing Time
Orders are typically processed with 3-5 business days after payment confirmation. This processing time may vary for customized or personalized items, which will be communicated during the ordering process.
3. Shipping Methods
3.1 Standard Shipping: 3-4 days
- Standard shipping is our default shipping option. It offers a cost-effective and reliable way to receive your order.
3.2 Express Shipping: Next-day to 2-day delivery service
- Express shipping provides a faster delivery option for your jewelry items. Additional charges may apply.
4. Shipping Charges
Shipping charges are based on the chosen shipping method and the destination of the order. You can view the applicable shipping charges during the checkout process.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
6. Delivery
Delivery times may vary depending on the shipping method chosen and your location. Please note that delivery times are estimates and not guaranteed. Peachy Gems is not responsible for delays due to unforeseen circumstances, including inclement weather or carrier-related issues.
7. Package Security
To ensure the safe delivery of jewelry all items are carefully packaged in protective materials and may include gift boxes. Peachy Gems is not responsible for theft or damage to packages after delivery.
8. Non-Delivery Issues
If you experience any issues with the non-delivery of your order, please contact our Customer Service team at peachygemsstore@gmail.com or through the Customer Chat Support box available on our website, and we will assist you in resolving the matter.
9. Shipping to Multiple Addresses
At this time, we do not offer the option to ship a single order to multiple addresses. Each order can only be shipped to one location.
10. Shipping Restrictions
Peachy Gems does not offer international shipping. P.O. boxes or APO/FPO addresses within the United States are eligible for shipping.
11. Changes to Shipping Policy
Peachy Gems reserves the right to update and modify this Shipping Policy. We will notify you of any changes by posting the updated policy on our website.
12. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at peachygemsstore@gmail.com or through the Customer Chat Support box available on our website.
Thank you for choosing Peachy Gems. We appreciate your trust in our products and services.